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Customer reviews

Rating 4.7 out of 5 stars with 30663 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 30,663 reviews
  • Rated 5 out of 5 stars

    Must have warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrarnty is $ well spent. Ive gotten multiple warranties from best buy and had to use a few times. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to call them..called them and answered my question quickly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in store describing the differences in the tv’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a problem paying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I apologize for the poor experience you had with us recently. This isn't the level of service we aim to give you. We look forward to serving you in the future!

  • Rated 5 out of 5 stars

    GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get this. Expect the unexpected. Our old tv had dying pixel lines and we had no protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 5 yr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection warranty is awesome and it would be worth to purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a warranty! With the way electronics are now a day, its worth getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service you can get!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year warranty can't beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv , would get it again. Quality is verry nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this additional purchase added on to my TV, I can get protection kind of like an insurance just in case the TV has a short and its wiring or inexplicably doesn't work anymore before my two years time is up with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their warranties are very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy do back up on their warranties are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for 64" Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why WOULDN'T you buy this when you've already spent money for an expensive television? Even though it's mounted on the wall, one never knows what might happen. For us, it's worth every penny to have piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" HD TV Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

    I would recommend this to a friend