Customer Ratings & Reviews

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

We purchased the 5yr protection plan with our original TV in 2014. We had to bring the TV in 3 times for issues. The last time they had to junk it and gave us a new one with absolutely no hassles. We've purchased the same warranty for this new one. Well worth the $59.99!

The person who called be back handled all my questions was not only kind but was a true professional. Also took my payment over the phone and also sent me an email with all details. He is an asset to best buy

I don't have a review for this one, hope I never need The geek squad

Additional warranty coverage for our new TV. Have not had to use it (hope we never do), but if something goes wrong with the TV, it's good knowing that we have extra coverage.

purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

The agents mounted my TV and connected all my devices. They were efficient and very pleasant.

I have not use this plan, but i have used it on previous TV's. I was able to walk in with a dead tv and walk out with a new tv during those experiences. Not cheap, but good peace of mind.

Our experience at Best Buy was great per usual. Thanks Best Buy!

Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

Haven’t used it yet but good to know I have it in my back pocket!

The Geek Squad guys are top notch and professional. They also took the time to show me how to use the remote and made sure I could go to my Roku and also my BluRay player. I would not think of investing money in a new 55" HD TV without a five year protection plan.

I'm glad I purchased this plan because my old TV went out after having it for 2 years and to fix it would cost the same as a new one. This plan will save me a lot of money if something goes wrong with my new TV

The agents arrived right on time. Installed my new wall bracket and tv!! Totally recommend buying the 5 year contract. My old tv went out 4 years 11 months into the contract and the replacement was a total upgrade!!