Customer Ratings & Reviews

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

Excellent choice. Good value, quality , performance. Good advise from sales representative

Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.

Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

Great response time and support, a no brainer for any tech purchases

Only purchase just in case something happens but never have needed it luckily

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

Very good for protection also easy to use. Great to buy

They were super helpful and insightful . I literally was in the store for maybe ten minutes

Purchased the new LG oled 65 inch tv. Because there is a possibility of burn in on oleds, and LG does not cover that in their warranty. I purchased the 5 year Geek Squad warranty that does cover burn in.

Great service. The workers were very accommodating.. we accidentally gave the old address TWICE! But service workers were Very understandable and just demonstrated amazing professionalism.

I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

No comments about the service because the guy delivered the tv and we took care of the rest.