Customer Ratings & Reviews

Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

Geek Squad Service is very reassuring! Knowing that our technology is covered, in the event that something goes wrong, is so reassuring! Thank you for providing this service!

My television came out of control and they resolved it quickly

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

I have not used the extended warranty but did plenty of research and wether should buy or not and I pulled the trigger. Everything I’ve read says Best Buy has the best warranty you can buy.

Staff is mix of good and best. Overall experience was nice whenever I visited the Best Buy store.

Hope I never have to call them..called them and answered my question quickly..

Worth the money if you spend more than $600 on a TV. Also 55" TV or larger they come to you to fix it.

Great service. Very professional and knowledgeable

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

As per manual, sounds likes reliable and easy in case anything goes wrong. First time buying this and bought for both vizio tv

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

Geek Squad are great friendly polite and they do and excellent job when they come out

This is an insurance policy and as such it provides peace of mind even if it isn't ever used. It made sense for my TV and wasn't too expensive.

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

Geek Squad has always been quick and very efficient with my inquires and repairs.

The Geek Squad was very helpful and assisted me with all my questions.