Customer Ratings & Reviews

I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

so far there good they there when u need help will walk you though trying fix it

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

Our Tv wouldn’t power on. We had only had it less than 2 years. Geek Squad came out & had to order a part. Waited a week for them to come out to fix the part, but it didn’t work. Got a new TV a few days later! Took about 2 weeks but it was fully covered.

I recently bought a new TV. I purchased the Geek Sqaud protection plan along with the TV. The protection plan is a great insurance to have, especially since is Best Buy stands behind the protection plan

For an expensive item this is a must have. We got the protection for our washer and for the TV. In today's world of computers and technology, anything can fail. It WILL be expensive to fix.

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

Your investment is protected with this extended warranty. We just used it to exchange a covered 43" 4k UHD TV andit was a no hazel no fuss exchange process.

What more could you want out of a 5 year replacement plan you can literally can switch it out for a brand new TV whatever electronic you want with whatever problem is having greatest investment over

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does byt I don't have to worry when i have the Geek Squad on my side.

Always feel safe. There is absolutely no substitute for being responsible. But accidents do happen, even with the best of us.

I haven't had to use this yet, but Geek Squad has always been a great service to us in the past. This is why I decided to buy the protection for our TV.

the Geek Squad are always very knowledgeable and helpful with any issue I have ever had. I have always purchased this with any TV I have ever bought from them.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Always buy my protection for previous TVs bought from Best Buy. I love the feeling of knowing if something goes wrong, I can contact them and know that I can rely on them to take care of the problem.

I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

Appreciate protection coverage as always. Thank you