Customer Ratings & Reviews

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

I have not used the extended warranty but did plenty of research and wether should buy or not and I pulled the trigger. Everything I’ve read says Best Buy has the best warranty you can buy.

Always helping with hands on tech issues. Great customer service skills as well!

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

I absolutely support Greek Squad. Saved me money on alot of my investments. Had numerous product failed on me and Greek Squad help exchanged or fixed the product same day.

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

Your investment is protected with this extended warranty. We just used it to exchange a covered 43" 4k UHD TV andit was a no hazel no fuss exchange process.

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

With all that can go wrong with these new TV's, why would you not buy a 5 year protection offered at such a reasonable price?! Best Buy's Geek Squad has always come through for us, in person and on the phone.

When purchasing an expensive item from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

Great value priced insurance, especially for a huge TV. Hope we never need it.

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

Bought it because the sales person assured me the tv will die before the 5 years are up.

65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service