Customer Ratings & Reviews

The Geek Squad offers you valuable product protection either in person or on line. They are always accessible on line and can answer and solve many problem on line. Also, their in house service is very fast and the employees are very professional.

We had purchased a 4-year but raised it to 5 years. And I hope I am saying that correctly! We have already had a young man come out and he was a great repressive for your company. Helpful.

Purchasing geek squad protection was a easy decision I know that my purchase is protected and I have a knowledgeable team at Best Buy true geek squad if something is wrong with my investment of my TV

Got this warranty at a good price along with my tv purchase. Haven't had any problems so therefore I haven't used it. But from what I read it sounds lije it should be easy to file a claim.

worth every penny. had these warranties before and the geek squad are great peeps

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

A Protection Plan is a must and Best Buy stands behind their word. I have used it and I was amazed how professional the staff is and how quickly everything was taken care of. Thank you, Best Buy!!!

Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

Fast service and easy appointment set up. Helpful and understanding

I've had to take my pc to the shop twice, and have gotten help over the phone. Problems resolved, and with the service plan, it didn't cost anything. Next, I need to look into getting a couple of appliances fixed.

The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

I always purchase the add on warranty on expensive purchases just as a safety measure. Although I have never had to use one yet, the way I see it is better safe then sorry

Always purchase insurance. This one is a no brainer. They have never given me any issues

very good place when in need for repair or just in case a accident

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

I always get tgis with every major purchase. You never know when you will need this.

Has been there to help at all troubling parts of setup, or any issues with my product.

I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good