Customer Ratings & Reviews

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

Glad that I purchased this plan back when I bought my receiver. It has definitely come in handy.

Geek squad protection will be something I get on all my expensive purchases super easy to use

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

Great price for 5 year geek squad warranty on my 50 inch tv.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

It gives me peace of mind after spending 2400 dollars on a tv. Well worth it

Good deal for the money. It is another product as many other brands offer. But it is the one available from Best Buy. Fair enough to not complaint.

Always helping with hands on tech issues. Great customer service skills as well!

I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals