Customer Ratings & Reviews

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

I have used the warranty and the replacement was quick and easy.

It was really easy to install. They emailed me the warranty.

They do a super job in repairing any device you purchase with protection and its safer to buy it as insurance instead of paying a full price down the line. I would highly recommend this product!

This is a great add on for coverage for any item just in case.

I normally don't have any problems with the products that I buy at BestBuy(not an employee) Lol, but it's nice to know that I'm covered just in case that something does goes wrong. The warranty prices are descent and thank God I still haven't used one yet.

You can never go wrong with a product like this this is my second one and I have no complaints

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

With these high tech TVs it's possible this type of coverage will come in handy, it sure did for a previous 70inch Sharp Aquos TV that I had to return. I now have this coverage for 2 recent large screen purchases. I would not risk a purchase now without it

WITH SO MUCH TECHNOLOGY IN TODAY'S PRODUCTS, IT ONLY MAKES SENSE TO PROTECT YOUR INVESTMENTS. THE GEEK SQUAD SERVICE PLANS, PROVIDE YOU WITH A PIECE OF MIND THAT YOUR INVESTMENT IS PROTECTED!!!

Completely worth the purchase for such an investment TV!

The 2 men that delivered the freezer took it from the Box bring it into the house set it up open the Freezer set all the racks in everything was perfect 2 great service man they even took the empty Box..

Beautiful tv!!! Love the way movies sound! No sound, just the tv

I decided to buy the five year warranty because of the TV was cheaper by buying it on Black Friday so it was well worth paying extra five years for this TV. I think I made a very good decision.

This is something I always buy with buying a TV just in case something happens to the TV

Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

I know so mean products last a long time, but it doesn't hurt to have them covered.

geek squad does everything but replace panels. the repair service of my tv was great the guy came in did the work and left. no hasstle at all. same with my computer however they do not fix panels for tvs so don't buy this warranty if you're looking to have panels replaced due to children.