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Customer reviews

Rating 4.7 out of 5 stars with 30681 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 30,681 reviews
  • Rated 5 out of 5 stars

    It is there when we need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys showed up EARLY on the scheduled delivery date. That is the first time I have experienced that. The were quick and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Good To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a smart way to go when purchasing an item from Best Buy. It's always best to have a protection plan and don't need it than to need it and don't have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who Knows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service didn’t take long at all to get the extended warranty really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it! It'll save you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems excellent to me, it was free for the purchase of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made! Vizio 50” blew up at 4 years and 8 months, was able to get a brand new Samsung. The warranty paid the same amount as I purchased the Vizio for! Couldn’t be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this protection plan for all other products that it was appropriate for. I had to use it once. It worked as advertised; no hassle or problems. I will continue to take advantage of of the protection plan for appropriate future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Abigail. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay price without having too much of purchase was a lemon. Have yet to use the warranty but terms and conditions shows it would be worth it if it decides to crap out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it! Worked for me. Received a new TV when old TV could not be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good insurance in case your item stopped working. I haven't used it so far, but, based on my experience with Best Buy they will fix or replace your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have the protection plans on everything with electronics cause it is well worth it in case anything happens . You never know if that would happen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection important for me if my tv have any default i can change it for one in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy any items, you better get protection for what you buy. Get geeks squad for the protection and relax.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Extra protection. Yes please!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product from Best Buy without a protection plan! Well worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I added this protection to my LG OLED TV. It just provides me peace of mind, in case something happens to my tv. Worth it when you have a higher end tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung 4K 7000

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Clear picture Super Clear picture Super Clear picture

    No, I would not recommend this to a friend