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Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 30,606 reviews
  • Rated 5 out of 5 stars

    Geek service did a great job. 100 %

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service stepped up and handled my screen protector installation and there quilty of service is amazing .b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection, good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the way to go with protection on your electronics at best. Good customer service and prices are fair for the length of time it's protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and I hope I never have to use it but , there is peace of mind knowing if something happens they will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the five year extra warranty.I didn't think, however it was.Especially a great buy to get it.Thought it would be a little bit less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crystal UHD 4K TV is a great TV. The picture is bright vibrant excellent clarity. The smart TV functions are well displayed and easy to navigate. The HDMI cords connectors on the back of the TV are easy accessible. I was able to hook my soundbar up with no complications at all. His settings menu is easy to navigate. I would recommend The geek squad services and warranty when you buy your TV. Geek squad is helpful friendly. They help me navigate through problems with past items I purchased with ease greatly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t do it without her she found everything for me. I didn’t even have to worry about it just went to the geek desk and she helped me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought it because Best Buy always listens to the

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to protect my product. And Best Buy always sculpts the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for new TVs thats the hook.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it considering most new TV’s only last 5-7 years tops. This way I am covered and can maybe save money in long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to make sure everything goes right a backup plan and it's five year plan is that backup plan..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my MacBook Air and making sure everything was running smoothly. The technician was knowledgeable and polite, and I felt confident my device was in good hands. The only downside was the wait time for my appointment, but once they arrived, the service was excellent. Overall, a reliable option if you want professional tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guarantees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest service. They won't jerk you around trying to get paid for doing unnecessary repairs. The techs are knowledgeable. Although the products are good, they often fail after the manufacturer's warranty, which is a common practice (planned obsolescence). Geek Squad is there to honor and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting this kind of protection! I've always gotten protection with anything I've gotten from Best Buy and they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year warranty plan for the protection for my new appliance. I wanted a warranty that would be beneficial in case I had any problems with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have in case of need. Good value for warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan makes me feel safe that the tv will be working in top condition for at least 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, they do come in handy!!! Ours did!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, how do you write a review for a service contract you have yet to use. So this is based on previous service contracts I have bought from Best Buy. This one is for our LG TV but the previous one was for our Sony Bravia TV. It paid off as the Sony gave out right as the manufacturer warranty was going away. The problem was the panel so Best Buy opted to swap it out. NOTE: They did try to give us the base model Sony saying it would do everything our original TV did. I complained it should cover the cost of the TV not the features as there was also an aesthetic quality and while the newer TV would do all the stuff our old Sony did, the old Sony was a nicer looking model. I offered to meet them half way and they let me upgrade to the nicer Bravia and split the cost with me. Best Buy has always been able to work with me and why we bought a contract on the new LG OLED TV. Simply put, you can't go wrong in getting the warranty on expensive items and an OLED TV right now would cost way more than we paid for the one we got. Hoping it doesn't go out but if it does, Best Buy has our back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have good experiences with this extended warranty from Geek Squad, so I have piece of mind by always purchasing it. Would recommend for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but nice to know it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for my investment. If anything we're to go wrong they'll fix or replace (hope to not have to use)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech membership support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good service to have in case of an emergency.

    I would recommend this to a friend