Customer Ratings & Reviews

The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

It’s good to have the insurance in case something happens in a five year is really good for protection

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

I wont buy anything from best buy without this amazing service

Very good very nice merry Christmas to all and all a good time

Great price for two years of protection. Seems worth it to me.

Haven't had to us it yet, but the coverage looks great and we have a Geek Squad tech account, too. Worth it for an item of this price.

Seriously, for the price and peace of mind, foolish not to. Geek squad us great.

Have used this previously where a tv had issues right before the expiration and it was a life saver. Geek squad came out and fixed the tv

The service was great! Any questions I had were answered right away.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

Get this on every TV purchase. Great service to have and easy to use.

Getting this is a life saver, they always standby there commitment to give great value and products

Thank you for the protection. I haven't had to use it yet, but it's good to know that it's there for me should I need it.

I like everything on my new samsung tv, including its sound system and the incredible picture on it.

Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

Always get geek squad protection on everything they fix it if you have a problem