Customer Ratings & Reviews

The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

The tv that this protection came along is still going strong so never had to use this. However, I guess it's worth five stars for taking away any need to worry about the tv not working.

Geek squad is awesome. Showed up and showed out Good Job

Unless you are an IT expert I would recommend Geek Squad to everyone. Just pick up the phone and call them. Hard at one time to get through to them but, now it's easier.

Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.

Easy to clean... Easy to set time &temp... Easy to use.

I always buy the five year warranty plan it is the best thing I’ve ever done when I purchase any items at Best Buy’s and will continue buying a five year warranty with my future Purchases!

Got the 2-Year Standard Geek Squad Protection for my new Toshiba - 32" Class LED HD Smart FireTV Edition TV. I've always had great service from the Geek Squad when and if needed.

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.

Always purchase the 5 year support for company related items and only had to use it once but it experience was great and would recommend.

OMG, they are very helpful, plenty of knowledge, given from A to Z information

excellent customer services, plenty of knowledge, given the right information.

Always good to have security on your products. The price was good too

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

The tv works great! It has a very good selection of streaming video apps. The on,y drawback I found is the remote. It doesn’t have any number buttons. So if you have to go from channel 4 to 24, you have to press the up button 20 times!

I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

Always have protection on your large purchases. My last tv when out two weeks before my extended warranty expired. I got lucky. Spend the extra money and save yourself the headache.

This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.

Hopefully I’ll never have to use it , but it’s a nice piece of mind to have on an electronic

Very good warranty and very good price every time that I buy any product I always buy this warranty.