Customer Ratings & Reviews

My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

Feels good to know if there is a tech problem we are covered

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

Great job on fixing granddaughter’s phone. Thank you so much

It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

How do use the service yet but good to know that I have it for two years hopefully I won’t have to use it because the products I bought will be worthy of not needing repair

We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Excellent service provider with Geeks Squad production

Best protection for your products, easy to use and no hassles

I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

Haven't needed Geek Squad assistance but have heard good things about their service.

I hope I never have to use it, but am glad I have it. Gives me comfort