Customer Ratings & Reviews

I hope I never have to use it, but am glad I have it. Gives me comfort

Very good product. I recommend it for sure! Very good price as well.

I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

Great price for five years, excited to have it for our tv

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

They are always ready to solve and problem or questions I might have.

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

Happy for the product and very satisfied to buy it

Haven't needed the service yet but wanted to review for the gift card entry.

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

great tv just need find way my DVDs.just try find out play movies

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

My Grandson tv is well protection with the geek squad service warranty. Great suggestion by geek saleman.. thank so much.

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

Agents came to pickup tv and installed replacement in no time.

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.