Customer Ratings & Reviews

I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

Good service i read the reviews they were amazing good staff all the agents are friendly and 5 year protection is so awesome thank you once again

Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

Always good to have prutction plan they very good response and fix it

The Geek Squad has helped me with pass issues. So, I highly recommend them.

Haven't used it yet. But I feel very secure knowing that if I have a geek related crisis, the geeks will be there. It helps me sleep at night better than my old blankey.

It is good to have a warranty i haven't used it when i do will let you know

I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

Have used Geek Squad before and are year happy we have this 5 year service on our TV

Remotes can go out etc etc. It's piece of mind. Power surges can kill a tv so...

Haven’t had to use them yet but I’m sure I will ones of these times and will ultimately regret buying from Best Buy

Extra coverage is definitely well worth it especially if coverage for something like electronics.

Its great to have this protection. My Insigna T V went out after 2 years and having this protection it was a simple and easy exchange process

I had issues with the tv i purchased and they came out multiple times and took care of it. Tv has been running great. Very nice and friendly

My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

I always get a protection plan when getting a tv. In the past I had experience minor issues with my TV after time and the protection plan covers me, even if they cannot fix it, they will give the value in gift card to get a new one.

Their expertise is invaluable for “non-techies” in this world!! Worth every cent!!

As you may know, Simply, GET IT! For a small (relatively) fee, this can save you from having to, at the least, wait for an eternity to get your phone back! Just fix/replace it.