Customer Ratings & Reviews

For the amount I spent on the tv, this was a must buy add on. 5 years of coverage that really protects the amount spent.

[Employee of bestbuy] Good warranty! Beats what other insurance companies offer!

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

The nivel of service and greatest assistance from the Greek squad are incomparable. They’re one of the best reason I get all my electronics from BestBuy.

We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.

Do yourself a favor & protect your purchases So worth it!

5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

Charismatic professionals who arrive quickly to install or repair your items. Technician is knowledgeable, proficient and fast. This protection is well worth the money.j

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

Haven't had to use it yet but I rest assured the protection is there if I need it. Any questions I had were answered at the time I purchased it.

Excellent tv Samsung is one of better smart tv brands

The best extended warranty on the market, for the next 5 years I will not worry about pixels not working, LCD black spots, surge problems and even the remote not working. That's all covered!!

Certainly hope this will not be needed, but good to know it was available at a reasonable price. It’s a good insurance policy to keep my new TV in perfect working condition.

Nice to have support from Gerk squad. Greatful to have a warranty

All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

I get some one to do it for me and it was well done

I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

I really didn't use the Greek squad so i can't say anything about them except i have used them in the past