Customer Ratings & Reviews

Absolutely get an extended warranty. If you don’t have an issue great, but you loose if you don’t have a warranty and your basic warranty is up, you’re out. You will get credit back and don’t have to deal with OEM, shipping, etc. Just do the warranty and get no hassle Best Buy return the same day, unless it’s a TV then you have to go thru their service center but still bought another warranty with the next TV.

I always trusted the geek squad to do repairs and answer a bunch of my questions they always been there for me and the family great job and installing our washer and dryer thank you very much

I bought a 70” Insignia F30 and 1.5 years later the screen went black and I tried power cycling and everything the internet had suggested but no luck. Luckily I had the geek squad warranty and received store credit and was able to replace the tv for an upgraded version and also bigger screen, I had to pay the difference which was minimal. I would recommend the protection plan to anybody because you never know what could happen and it’s a pretty seamless process.

Hopefully I never have to use the warranty but at least I have peace of mind for 5 years!

Excellent idea to offer coverage on a TV... Hope to never use, but if I do, coverage is there.

Great TV, with good quality of both visuals and SOUND. We have a soundbar that we got from a friend when they moved but even before the sound bar the sound quality was amazing. 4yrs later we are still so happy with this purchase

Geek squad is the best. The process was easy and fast.

Love getting protection plan. It is always better to be safe than sorry. Definitely reccomend

normally don't purchase extended warranty but I did with this TV as I am not familiar enough with this brand to totally trust it

extremely helpful and informative, helped me with my cracked phone screen the same day!

They are amazing .. they are the reason I buy my items from here .. it’s convenient and quick

They are the best as far as service customer support really handled what needed to be handled and there is not Enough to say when some one goes above and beyond just to make you happy knowing it’s the same paycheck nothing extra then yeah great team !!!

Excellent agent and great attention, easy used and comfort

A 5 year protection for the nowadays crappy quality is a wise decision in my opinion

You guys should use this service on every big purchase . It is reliable and easy to use.

Good purchase and value for a 2yr warrant is good.

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

Love it grand daughter was very happy. And easy to set up

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

This geek squad insurance was purchased just in case I had any issues but so far haven’t had any reason to use it