Customer Ratings & Reviews

I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

This is an awesome service that is prompt to fix any issues you may have.

Warranties from Geek squad are the absolutely best. Anything goes wrong, just return it. Easy.

It’s very easy to make an appointment. These guys know their stuff. They’ve always been very helpful and have fixed the problems that I have had with my computers. They are the best

I guess it's nice to have insurance on your TV not knowing if it'll break

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

they are always great on the phone when I call them

Having a piece of mind when buying Simeon is great

The agent was very professional and accommodating.

Excellent and Convenient Warranty. I have a great piece of mind having this protection. They come to your house to repair! No need to pack up everything and take it in. If they can not fix it in house. They will pick it up and take it with them.

Can you say anything else? PROTECTION extended beyond manufacturer warranty.

I thought this review was for my 5 year warranty not Geek Squad service. Although, I could use Geek Squad services to make sure I'm getting top quality picture from my TV. I hope I will be able to leave the future better review about Geek Squad services.

Geek squad is amazing! They come right now and replace whatever is broken

We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

Excellent services for all us I recommend it for all of friends

I think the protection plan is great insurance and if needed deal direct with Beat Buy vs a mfgr….

In my experience I always get geek squad because once They fixed my tv 3 times and finally they gave me store credit almost the same price that I paid 2 years ago. With the store credit I bought a bigger tv and the newest technology