Customer Ratings & Reviews

I am so glad that I purchased this 5 year protection plan for my 65 inch Samsung Tv from Geek Squad which will definitely come to our house to fix anything if broken

I wouldn't be without the Geek Squad, they are just stellar at the service they provide. Very knowledgeable

I always get the protection package because in my house I almost always need it.

I skipped the protection package on 2 TVs. Immediately after the warranty, both TVs went out.... Never skip GS protection again!

I can’t tell you the importance of this protection. Best Buy has you covered completely!

The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

I always get this protection for purchases over $100. It's saved me a few times from having to purchase a new TV, which tend to last about 3-4 years, nowadays.

Don’t waste your money get that warranty it is important in the future. Just like insurance better to have then not. Greatest investment that I have made in my life

After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

They helped me with the instruccions and great working skills

I started buying the extended warranties when the prices got closer to my 15% of product cost rule of thumb. 10% would be the best, but these are close.

The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

Happy so far especially because not had to use it! But I'm very please to have good value for extended coverage if need down the road.

Don’t ask me now wait until I need it. Right now just there.

For about 20 years I’ve purchase my tech from Bestbuy and Geek Squad has always been a great addition. I’ve never had issues with them. Great support and totally worth it.

I almost always buy Geek Squad protection because it has always paid off. Even though its not cheap I always come out ahead. The convenience is a big plus. Very often I can be told how to get something to work on my own by an agent.

I always make sure to get the Geek Squad Protection. When I have a problem with my tech they always help me out immediately or they send someone to my home to take care of the issue. Totally worth every penny.

good to know it's here if we need it but hope we don't. I've used them for other things and have always had a great experience

He did a great job helping us do an exchange on our tv's extended warranty.

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.