Customer Ratings & Reviews

We use the Geek squad for everything we purchase at Best Buy. Delivery is quick and they are professional in every way. The service is one you shouldn’t pass up.

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

Haven’t had to use, but peace of mind if any issues arise!

Purchased the 5 year Geek Squad warranty after having a LG go out on me after 15 months (3 past the factory warranty) mother board would have cost me more than I paid for the tv. Although I hope I don't have to use this.

geek squad are very helpful . i ask them about . thing's . they are so helpful.

So far I have not used them for this product. But I have used them before and yhe service was good. But it is just as a back up to buy the 5 year protection just in case.

I have this mounted on the wall of my bedroom. Very light and was easy to mount and get set up. Using wireless internet for Netflix. Color is awesome. Very crisp and clear picture. No complaints or problems. Covers for what I needed it for.

They helped me to setup a fit bit watch and transfer my information from the old computer to the new computer.

Great add on service, very knowledgeable, Would by it again

I recommend anyone that buys a brand new Samsung TV to get insurance on it. One never know when you will need it especially on game day or gaming with friends.

I recommend to everybody whenever you have the option to get a warranty from Best Buy, get it because you can’t go wrong unless you don’t get it.

The agents were very helpful on time and did everything right

The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

Its a great value and a good buy and quality price was awesome

I'm glad I purchased the extended protection. I usually purchase a extended protection when I make a major purchase. It is a good idea if you can afford the extra money.

This is another item that’s a must. We’ve used the Geek Squad a time or two and couldn’t imagine life without it, they haven’t failed us yet!

Great price for added protection from issues. I got this plan for 5 years, what a deal! And since it was for a large tv, Best Buy will come to my home! Can’t beat that!

Protection give peace of mind, Add this I got a extra protection for 2 more years

Have not had to use the protection plan yet. But what I understand that these OLED TVs can be very pricey to fix and if anything were to arise it sis best to have something backing you up and for five years the cost is minimal!

Everything works as expected. Have had no problems. Great value.