Customer Ratings & Reviews

All i have to say is that everyone need to try the Geek Squad service to feel as goos as i do. My tv need some qork done and Geek Squad sent a professional to help me out. I had a computer to fix and they did. Also, all the store in NYC has great customer services in the Geek Squad Department and throughout the Best Buy store.

Experience the powerful, shaking bass that fills the theater sound room.

Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

Mr Nadeau and the other Geek Squad gentleman took down our older smart Tv, and mounted our new Tv using the same Tv mount as we previously had. They alsohooked up our Surround sound, Blu Ray player and our new streaming service. Very professional, friendly answering our questions. They also hauled away our old TV

It’s protecting your investment. Self explanatory and worth it

Glad to have this for a piece of mind! Have heard great things about the service!

I definitely bought the geek squad 5 year protection

IF YOU BUY ANY TV YOU MUST BUY THE GEEK SQUAD PROTECTION IT COVER FOR A FULL REPLACEMENT IF THEY CAN'T FIX IT

Purchased this just in case I might need it I usually don’t purchase extended warranties

You should have it, especially you purchase OLED TV.

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

Good quality products but technology breaks so good to have backup

I would most definitely recommend this!! It’s great to have insurance

Peace of mind in case something goes south with my new Samsung TV

I've had nothing but positive experiences with Geek Squad, particularly with their friendly and informed experts who promptly fix problems and offer outstanding customer service. I'm glad I registered my product for more protection. Happy customer!

Excellent quality picture. Perfect sound. Highly recommend this tv.

Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

Great Service!!! Definitely worth getting, team was very helpful