Customer Ratings & Reviews

Love the game Ive been waiting for very realistic

So let me share my agony. Purchased my 23 yr old Daughter a 65” TV for Christmas. It was really for my 1yr Granddaughter…SHHHH! Well I mounted it on the wall, of course, and within a month or two they moved into another apartment without the roommates. Before place was remodeled for them they spent 3 weeks at her In-Laws. Well I moved them both times and when TV was turned on again after two moves, though seemingly perfect, the screen had apparently been pressed to hard at a single point and did not work. Not worth fixing. Bought her a 70” this time WITH THE WARRANTY!! Don’t make the same mistake I did :]

Excellent services, everything is solved very well.

I have not needed to use Geek Squad but it is nice to have peace of mind knowing if anything happens they have your back.

So far haven't needed any assistance other than what I got from the sales rep. who was very knowledgeable and helpful. Feel better about a TV with extension to the typical warranty.

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Hopefully I never have to use the warranty but at least I have peace of mind for 5 years!

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

Love adding the extra protection gives me a pice of mind

We have had 2 use this feature 1 time on a vacuum and i have to say, the simplicity of replacement is worth the price. Our 1,5 year old Dyson gave up the ghost and we had to tap our 2 year coverage we added. All i had to do is drive down to the store and pick up a brand new Dyson. Done. Can't ask for more.

5-Year Standard Geek Squad Protection 5-Year Standard Geek Squad Protection If you do not buy the 5-year standard Geek Squad protection plan for any TV that you would buy then you might as well not purchase a TV because you are just working against yourself in the long run when you could upgrade to a better TV and just pay the difference especially if your TV does not work properly or geek-squad cannot fix it. Best Buy's replacement plan is by far the best warranty ever provided by any electronics store and cannot be compared because they have helped me for the past 10 years because the devices that I would buy in truth always turned out to be those odd devices that they either don't have on the Shelf anymore or I have too many times where they came and fixed it but something always went wrong with it within five years so get that protection plan and Best Buy will take care of you they have taking care of me they will for you

I absolutely love this tv. The quality on it is out of this world, It’s super bright and supports Dolby Vision and Atmos. It has all kinds of features and it looks modern with the slim bezels. The QLED brings out a perfect picture and the only complaint I would have is the “ghosting” when watching fast motion content.

always there when we need them- I can walk in or call for remote help - thank you

extremely helpful and informative, helped me with my cracked phone screen the same day!

When ever i make a purchase i use geek squad and thier warranty on every purchase for my electronic. Knowing that if anything happens im covered gives me peace of mind. Always recommend getting this to save on repairs. And the service is top notch

expensive for the item bought, I dont know why they want me to write at least 5o words, when 5 did it, so I had to write this extra meaninless information to meet their quota!

Your crazy if you spend money for a nice tv or other items and do not protect it! The Geek squad is the way to go!

I haven't had to use this yet, and hopefully never will, but it seemed to be good value for the money to cover my new 65" Bravia OLED!

You guys should use this service on every big purchase . It is reliable and easy to use.

We got the 5 year warranty and it’s the best our previously purchased Sony kept freezing and they came out 8 times replaced everything and finally gave us a full refund! We were able to get a new tv and so far it’s been great!