Customer Ratings & Reviews

With the Quality of longevity with Washers, Dryers, Refrigerators, TV's, any Electronics product going down the tubes over the last few decades it is extremely important to just save yourself the headaches that will come not if because they definitely will. I have had to go through the Geek Squad protection services in the past on other products and they have done a great job in handling the issue and either fixing, replacing or giving you a gift card to replace the items all together. Granted recently with the Covid in the mix wait times became in the hours to get thru but I believe that will work itself out in the near future. I didn't buy extra warranties on my last two sets of Washers and dryers and they lasted on cue about 4 years and then it gets ugly with costs of repairs trying to figure it out your self etc.

The tv quality is amazing, the sound is also amazing. I love how if I lose my remote I can use my phone as the remote.

Purchased two TV's and made sure to add the 5 year warranty on both. Not a bad price for both.

Very good insurance for TV and others items proteccion

Haven’t had to use this yet but nice to know it’s available

Was a decent price over Black Friday sale when I bought a new TV. Hoping I don't have to make use of it but feel better knowing that I have extended support.

A 5 year protection for the nowadays crappy quality is a wise decision in my opinion

When I purchased my first big purchase Tv, I found that Hisense had a great deal on one of their more budget premium options but I was hesitant because of quality control concerns. In the end there was a minor issue with the panel of my tv a couple years into owning it. When I called geek squad about the issue I was able to get my entire tv replaced!! They helped turn a curse into a blessing. Worth every penny.

The television protection plan for the Geek Squad is nice for the price that we purchased it for. If anything happens to the television we are able to get quick results because we purchased the plan for any issues that may occur. With an item that size I think it a great idea to purchase a protection plan.

This 5 year warranty is overall good due to having the best of best fix our electronics.

I bought a LG Oled TV. Best Buy extended warranty is the only one that covers burn in.

The exprienece with geek squad was very good they were prompt and listened to my query and provide the solution

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Make.sure you always have protection for your stuff when buying them with geek squad its the best

I have been a long-time customer. My tablet was damaged I opened the package and dropped it, screen cracked and the service I received went so smoothly. I glad I had ins. coverage, but your geek squad took care of my purchase. I give them a 4-star rating because there's always room for improvement. Other than that, I'm very satisfied with the service provided to me. Sorry, I did not take pictures before and after of my tablet. Sircierly. MR CALVILLO

A must have if you are going to purchase any electronic device! I originally purchased a Hisense 75" flatscreen TV that a little over a year later, the backlighting went out on half of the TV and right before Super Bowl Sunday...sad day... Though I wasn't pleased with customer support when trying to find a way forward over the phone, I eventually was able to get in touch with a Geek Squad representative via the chat (recommend going this route). He was able to locate my purchase, and inform me that my TV would be replaced and at no charge due to the inadvertent issues! Protect your investments! You deserve to be compensated for items that you pay for and don't work to specs!

[Employee of bestbuy] It's comforting to know my product is covered in case of an accident!

This for us is a no brainer. If your making a big investment the piece of mind geek squad gives you is nice. I bought this exact same tv a couple of years ago with no protection true story and after a couple of months the screen broke. That tv is at the town dump. Anything can happen and no it wasn’t the kids. Life happens. Even after the year a line can come down one side then the other and your out of luck. Then you’ll be wishing you got that protection. So take my inexperience as a reviewer and just get that much needed protection. Hope I helped.

A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

Had to use my Geek Squad Service just 2 months before it was expired on my 75" TCL ROKU TV .. IT WAS REPLACED WITH AN UPGRADED MODEL AND I BOUGHT ANOTHER 5 YEAR GEEK SQUAD SERVICE..