Customer Ratings & Reviews

Amazing protection life saver for everyday life. Choose me for the 400

Always gotta be sure to get yourself some protection

Great to have protection against any accidents! Highly recommend!!

Have never had to use this but appreciate i purchsed for peace of mind.

I always but a warranty for the purchases that require one..

With how complicated tv’s are now I think this extra warranty gives great piece of mind

The installers were very professional. They were on time, removed the old broken wall mounted TV and installed this beautiful LG OLED. They showed me their recommended setting. Haven’t need to change any setting though I tried, but couldn’t improve anything.

Best Buy (Geek Squad) honors their warranty. I've bought this warranty for each of my kids laptops when they go into college. I have one who tends to have issues with her machines. In every case, Best Buy has honored the warranty and fixed or replaced the machine. Awesome Job Geek Squad!

Geek squad helps you rest assured when making high dollar purchases.

Best and affordable one. Cheaper than the one offered by TCL

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

We purchased the 5 year protection plan with our new Sony Bravia 65” X85J TV about 2 weeks ago. Have not had to use it yet thankfully and hopefully we don’t have to! So I really can’t comment too much on this but it’s nice to know that if anything does happen to our new TV that Best Buy will be coming out to our home to either repair whatever it may be (as long as it’s not a cracked or broken screen) that it will be fixed for free or replaced and you can believe that for the money we paid for the TV and protection plan, we will DEFINITELY be holding Best Buy to it!! I have all of the paperwork and have read each and every word in the terms and conditions.

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

Excellent service and really gives you a peace of mind especially with big item purchases!

Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

I ordered TV online told my wife to pick it up at Tacoma, Wa best buy order number: BBY01-806230967350 I told her that it was an open box that was the description given prior to purchase. Our thoughts was its in the "openbox" and it'll be ok transporting in our rav4 laying down but we were wrong. While my wife was picking up the TV the employee's were laughing at her because it couldn't fit in our car. The manager noticed and offered to get the TV delivered with installation. When the TV got delivered I was present at this moment this geek squad guy said that my wall stud were more apart than usual which was weird to me. While they were unwrapping the geek squad guy told me not to take off the tape around the edge of the TV until I get it installed on the wall. The TV didn't get installed because of what he stated, he told me also that I should purchase a different mount for my TV because the one I got was too small for my stud. Few weeks came by (I was out of country for work trying to helped this pandemic issues) and I decided to measure this wall stud and this geek squad guy is probably wrong about the stud being too far apart and yes he was wrong. While taking the TV edge tape I realize there was a crack with hole on the side of the TV (see pictures). Do y'all realize now that I've played like a fool?

I love my TV and this be my second one and I going to get a larger for my family room

Worth the price. I take care of my stuff but you just never know.

Haven’t had to use and i hope i never do but glad i have just in case

[Employee of bestbuy] Great piece of mind protection for my new Sony Bravia 5!