Customer Ratings & Reviews

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

The Geek Squad protection is one of the best if you have an issue with your product you just taken in no questions asked exchange for a new product.

Bought this warranty for our TV. Thankfully we haven't used it yet but we have it if we do.

This was a great buy. It works great. They always finds a way to satisfy the customer.

They were booked out a month, but with things being the way they are these days, I understand. I needed their help to finish setting up our TV. I was so glad we bought the coverage! The way electronics are built these days, I always opt in for the insurance. The tech was friendly, patient, and very knowledgeable! I only wish they had more knowledgeable customer/phone support. My issue probably could have been solved over the phone.

This protection is great for 2 years will recommend this to any of my friends

Geek Squad is awesome! Great, friendly service!!!!

I purchased this protection, but judging from my previous purchases at Best Buy, I probably won't have a need to use it. All of my previous purchases from Best Buy, even from decades ago, no problems were encountered. Thank you.

I would most definitely recommend this!! It’s great to have insurance

Overall, I am very satisfied with the 5-Year Standard Geek Squad Protection plan. It provides excellent coverage, convenient service options, and peace of mind knowing that my device is protected for an extended period. I would highly recommend it to anyone looking to safeguard their electronics investment.

LOVE LOVE MY TV IT KEEPS ME HOME AND OUT OF TROUBLE. HIGHLY RECCOMMEND THIS FOR YOUR NEXT PURCHASE OF A TV.

Good quality products but technology breaks so good to have backup

Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

There pretty easy to get in contact with and they don’t make it difficult with their appointments like some other companies

hope i never have to use this but samsung provides good quality products but you never know.

Geek squad never disappoints. They are able to fix jut about anything.

Excellent quality picture. Perfect sound. Highly recommend this tv.

I only gave it five stars because I didn't want to give it a bad mark. We can't know how well Geek Squad is until we have a problem. So what else is there to say? Why would you ask about your Geek Squad service on a product we just bought? Expecting us to have to use it? Rating the Geek Squad at this point doesn't mean a thing.

The insurance agents were beyond expectations, and the all services for claim was easy, fast amd gentle

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase