Customer Ratings & Reviews

5 years protection plan is worth to buy. The TV I bought had a looping issue where it kept turning on and off. The Best Buy representative refunded the full amount without any hassle. Whenever I buy items from Best Buy, I will always get the protection plan. It was very easy to get my money back as store credit.

You should have it, especially you purchase OLED TV.

It's great having the confidence of knowing my purchase is protected

I love my TV and this be my second one and I going to get a larger for my family room

I have boughten many electronics from Best Buy over the years. However, I would recommend purchasing extended warranty coverage just incase. I did have a couple repairs done in the past. They were very satisfactorily performed with a high degree of professionalism. Be sure to purchase a Geek Squad Protection plan for all troubleshooting, service needs and operational advice.

they know their stuff!!!! helped to get a virus out of my laptop

The geek squad protecrion was a very good buy being that my items usually hv slite problems not all the time some times

Perfect size .... perfect sound...... picture is very nice and clear

The price of the extended was worth it. Always love the warranty

I HAVE USED THE GEEK SQUAD A COUPLE OF TIMES AND THEY HAVE ALWAYS HELPED TO FIX WHAT WAS NEEDED.

Price was cheaper than expected, so saving a few dollars always goes a long way!

Good protection plan to have for all electronic devices

Haven’t had any problems as of yet. But definitely recommend the service

I am consistently impressed and pleased with the service from Geek Squad. Always outstanding. The reps are helpful and efficient and professional and knowledgable. Delighted to use their services.

Jayden help me with a problem with an iPhone 14 and he was very nice super helpful explaining everything we needed and gave us all the options regarding the device. I ended up sending the phone back to apple and I got it the very next day and Jayden called me right away to let me know it was there. Definitely best service there!

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

I always splurge for the 5 year Best Buy Extended Warranty because I sleep better at night knowing that if I have any issue with any of my TV's that are 43 inches and up, which are all of them, that Geek Squad will come out to look at them and take care of any issue other that physical damage caused by neglect etc. Most people are unaware that a one year manufacture warranty means that after the 15,30 or 45th day that one is allowed to return an item for a refund or exchange means that you will be left to deal only with the TV manufacture. I equate that to being on a raft in the middle of the ocean.

I keep my Geek Squad Protection plan as an on going safety net for all of my electronic gear. At age 80, I have no interest in doing this kind of stuff on my own. It is really great to know that these guys are on the ball and know what they are doing, I have had to use the "plan" at least four times a year, and have been consistently by the thoughtful staff who have either over the phone, on line, or in the store have walked me through some technical problem AND solved the problem and gotten me back to work. As a "senior", I really appreciate the skill and courtesy of their staff.

Worth every penny. The Geek Squad folks are great at diagnosing the problem and walking you through fixing it either through online chat or by phone. If you have to take the item in for repair, they offer convenient appointments.

The price for this warranty is amazing and when the tv and install were discounted really helped with the funding of the entire purchase and it was and is worth every penny spent