Customer Ratings & Reviews

Haven’t had a chance to use this. But I’m sure it works.

I always get the geek squad protection plan I like to be aware covered

Got this protection for my TV. Haven’t had to use it yet.

Online chat with Mois was great. Quick and services scheduled quickly.

Geek squad are always life savers. I highly recommend their service if you’re ever in a bind

This protection plan is priceless to me because it allows me to enjoy my television. I don’t have to worry about if it will die on me like my Samsung did after 4 yrs. I will never buy Samsung again because their quality control on screens and laptops has gone way down. They are in such a rush to bring products to the market, they aren’t testing them properly. This plan will probably never get any use because my Hisense Tv seems to be working as should, but ya never really know. And that’s the great part of it because if it does act up - I’m covered for full five years.

100 % recommended Standard Geek Squad Protection Plan. I brought this plan for my cell phone and I had functional damage to my phone. Geek Squad service team member had given good response and changed my phone with brand now. thanks to Standard Geek Squad Protection.

Great quality service. Always available when I had an issue.

I have always purchased the Geek Squad protection, and Best Buy has promptly honored the service on my computers and TVs.

I think this is a great deal. They helped me with fixing my laptop and answering questions I had concerning maintenance. Worth the price.

I purchased geek squad protection, had issues with 98" TV I just purchased, they came out, however I could not reproduce the issues I was having, so nothing was fixed at the time. I originally had issues trying to get geek squad to come out, customer service was saying I was not covered, however, they did come to my residence after contacting them a second time.

55” TV I purchased was 13 months old when the picture went out but there was sound, called Geek Squad and diagnosed over phone, parts shipped to my apartment and service man was here within a week. TV couldn’t be fixed and a replacement TV was ordered, all this during the Covid-19 virus. No replacement available so received a gift card for a new replacement ... Because of COVID-19 it took just over 5 weeks to get the replacement but understandable

Added the Insurance for $99 , Hopefully I Never Have to Use It !

Seems I always get Geek Squad warranty n never need it but it’s better to get it n hav it n not need it than to not get it n then need it Better to b safe than sorry

Excellent and really nice will definitely add it to more

Truly an all around great experience. Very professional and on time!

Got for my TV and haven’t had to use it but it is nice to have peace of mind that if something goes wrong it will be covered

I had to use Gerk squads protection. They made it very easy to replace the AC.

Great to have this just in case something goes wrong. I bout it and the one time I used it my tv died got money back. I forgot about the warranty I had but got an email to renew or it will expire!! That’s how I got $$ back! Just for that reason alone I bought another warranty!

The agents came out and mounted my tv and also connected all my devices, they were very prompt and courteous!