Customer Ratings & Reviews

I have been getting this plan on every tv that I have bought from Best Buy and it’s been a real life saver. It has helped me to replace the damaged or broken tv and be able to upgrade at that time as well. They also do the take down and set up to help out as well as take the old tv and box to dispose of for you.

Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

Thank you very very much may God continue to bless you

It is worth buying the extended warranty. Several times it has paid off by replacing an item.

I am a warranty type of person. I have had to use the geek squad warranty on a previous television. I was really glad that I had it. The IT tried to walk me through a few things and found that the peace that was no longer working was not replaceable so we ended up with a brand new TV. Without the warranty and having access to a service rep, I don’t think we would have known how to fix it. Plus, the fact that they no longer made the part to fix it, we would’ve been out of luck.

I have used the warranty twice. I received excellent guidance and help each time. Service was on time and professional.

Repairs or replacement you dont have to worry for a long time with this buy. If you have the money for it, why not! Esp since newer appliances don't seem to last now a day.

Really can’t give a review of service since I haven’t needed to use it. But I like knowing if something does go wrong with product purchased I have coverage at a reasonable cost.

Geek squad is very good for yout warranty there very fast to get your product fix if they can't fix they will give you a store credit to purchase anything in bestbuy store

I highly recommend Geek Squad extended warranty. I have had 2 TVs fail which, were covered by the warranty. Best Buy replaced both TVs no problem. All I had to do was make the phone call; the new TV was delivered, and the old TV taken away. In fact, I upgraded the last time and just had to pay the difference.

I always buy the protection. I have used it in the past and they are very helpful.

Never known what can happen but with Geek Squad Service I know I'm covered.

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

Professional courteous people. Set up everything for me and answered all questions!

the process was straight forward, my only complaint was that it was required by bestbuy to have ppl come out to my house to retrieve my broken tv and deliver the new one. I was more than happy to take it back to the store myself and swap it same day, but bc of bestbuy policy, I had to go 2 days without a tv.

Great quality, easy to set up, it offered me a lot of to choose from, from free programs to those I have to pay for

The protection for my tv was a good choice. So far Haven’t had to use it

Haven’t had to use it yet but it gives me a peace of mind knowing my product will be taken care of.

Geek Squad Protection is a must for OLED TVs. I purchased the 5-year plan for a great price. I feel at ease knowing I’ll have Geek Squad coverage for the next 5 years in case anything goes wrong with my TV.

The most famous consumer tech-support service is undoubtedly Best Buy's Geek Squad. Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. It's also the least-expensive service I've tested and includes a license for top-notch security software. Geek Squad technicians, on the whole, delivered the best results among the services tested, and they didn't pester me to purchase additional products.