Customer Ratings & Reviews

Comes in handy. Peace of mind to have because you never know what happened with electronics.

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

28th Street Grand Rapids store is awesome - they know how to care for customers and really help! I was treated poorly at the Alpine store, really poorly

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

I hope I never have to use this but I’m glad I got it.

This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

It was very good experience in the store employees cooperate and the way they display the items it is so good

I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for

And he's always a good thing to purchase the protection plan.

Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

Nice to know it's there. Though hopefully never have to use it.

I always deal good with the Geek Squad they haven't let me down yet thank you.

We stay in Florida and our house was built before the 1970s, so no 3 wire electrical. Everytime we have a T-storm something is bound to get hit. Even with surge protectors and battery backups on all the expensive TV's and devices. So paying the extra for geek squad protection is a must have and a no brainer.

Awesome product. Use it almost daily. Recommend it to everyone.

Great protection for our expensive tv!!! Love the piece of mind having this insurance!!