Customer Ratings & Reviews

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

I haven't had to use it yet but it's good to have on standby just in case.

The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

Never win but i gave it a shot because you never know.

Again, always great service, advice and kindness .

Glad to have the option for support if anything breaks on this product.

I could use a gift card for 400 bucks just for reciewing a warranty yes please

I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

I bought a new Q-LED TV, Blue-Ray Player, Wireless Router and Surge Protector, I also have my Computer, Cable Modem and all My Networking Devices Connected To a Surge Protector. Its all covered by the 5 year Standard Geek Squad Protection Program.

I javent had to use this warranty as of yet,but i have never had any problems in past.

It is very practical and does not make any noise. It is an excellent purchase.

I've used several geek squad contracts to service my products. I haven't had any issues and the service level and response times have been great. The technical support and competency level is very good.

I really appreciate the added protection. I live in Boston and my condo is rented in FL. Knowing that I have someone to call and get things fixed for my tenants locally is a real benefit.

Great tv for the price i paid for it. Super clear picture and they took great care of me at the store after rhe first tv showed up at my house with a shattered display. Best buy ahs always been great to me.

Geek Squad, need I say more? Excellent cover to have should the worst happen and a must for all the electronice here in this house. If we buy anything new, it will always be bought with a Geek Squad Protection Plan.

Even though I have the Total Tech protection for my home and all of my equipment, I still purchase the extended warranty protection for whatever life may throw at you. I have had to use it a couple of times and that more than paid the cost of obtaining it. when you spend hundreds of dollars on an item you use daily, give yourself the peace of mind of protecting it as well.

I like the idea of having extra protection. My hope was that it would be added on to the original warranty instead of dual coverage. Our last TV purchase was from Best Buy in 2007. That TV died "one day," after the warranty was up. It was a $500 repair to replace the motherboard. It is my hope that this new TV will last us 13+ yrs. without any costly repairs.

Love the television but really appreciated Steven Wrenn of Geek Squad who installed it within my home theater group. He was professional, knowledgeable and very helpful in explaining everything to me. I also purchased at his suggestion a master remote controller. He programmed and again explained how to find everything I needed. I LOVE having one device do it all. If I ever need a Geek Squad service call I hope Steven is one to respond. I am attaching a photo showing quality of picture.

For the price this is a great economy 4K HDR television. I paid $300 plus tax and extended warranty and really wasn’t expecting very much. When I had finally set it up (Actually it practically sets itself up) I was very surprised to see how great the picture was especially when in HDR mode. I ran videos from YouTube and showed family members and they were all enjoying it very much. For $300, or less, I don’t see how you can do better. This transaction was done in October 2019.