Customer Ratings & Reviews

I Love Geek Squad protection plans. I buy it when ever I buy something from Best Buy. Last month I took in my TV because it was freezing & disconnecting, I had the protection plan & was able to get a new tv. Geek Squad agent was very nice & helpful. I highly recommend getting the Geek Squad Protection Plan!

I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

Always get the geek squad protection. Had to use it once nad it paid off in a bug way.

Good to have a little insurance and assurance when buying a pricy electronic item. It just eliminates the hassle of trying to go through the manufacturer for something that your local Best Buy can get done in a fraction of the time!

I mounted the TV Myself but the people were very helpful with all the advice they gave me, I appreciate all the recommendations and good energy I was given

Always worth buying the extra protection. Our $1000 TV had some issues and Geek Squad was very responsive, techs were very nice. In the end, we needed a new TV and we were within the protection plan requirements so we had it replaced... with a NEW TV, none of this refurbished nonsense. Highly recommended.

Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.

The picture is excellent and the sound is exceptional and the price was remarkable... I was a little leary because of the brand, surely surprised on the quality of picture in the game mode playing PS5 strongly recommend.

The agent mounted my tv and connected to my firestick

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

Warranty came through, 100%! The Geek squad came through, huge!

I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

I had Geek Squad protection years ago when I bought a few things from Best Buy so when I went to purchase some things recently I updated Buy Geek protection selection very happy with it I actually had to use it at least once or twice in the past when I had some problems with products that I bought from Best Buy and have a Geek Squad protection definitely save me a lot of money

You can't go wrong with extra security on your purchase. The life expectancy of my Hisense is low to nothing due to almost daily outages in my area. So a little extra protection plan is a must.

I have been a believer in having this extra protection. I have had to use the warranty to replace a tv in the past. There was no hesitation on the part of Best Buy to honor the warranty even close to the end date. You should definitely purchase this protection. I intend to go with the five-year warranty in the future.

Haven't needed their services, but happy with that!

Great warranty Best Buy is the best definitely recommend it to everyone

The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.