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Customer reviews

Rating 4.7 out of 5 stars with 25361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 25,361 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problem in a minute!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly good! I had a situation with my TV and they just fix it in a minute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel comfortable knowing we have tech support and repair capabilities. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad , found problem, and replaced tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came check tv , seen problem replaced it quick , delevery guys were great they have, id recommend getting the geek squad warrenty well worth the money, these guys are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hassle-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't buy the extra warranty on our last 75 inch television and it blew out after only 6 months of average use (on about 2-3 hrs a day, most days). So this time, we're prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store credit returned in full!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vizio failed after 4yrs unfortunately. Thankfully the warranty helped me out by getting store credit for my tv so not all is lost. Happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my mom and dad and they are in love with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped with all needed, they were very knowledgable and helpful in my situation, they also went way beyond the call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with timing delivery door to door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best OLED Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my OLED TV. Best Buy has the only warranty that protects against burn-in, which is the greatest problem with OLED TVs. This will give me piece of mind. Although, I would like to give this five stars just for the potential coverage, I will not know how good the coverage is until I need it. The coverage was expensive, so I can only give it four stars for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty is not a waste of money t.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything with out the warranty it always pays for itself later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work and service customer service good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it pays off. Sometimes it's a gamble and your stuff actually lasts as long as appliances and TV's use to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad would be great if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, hopefully won't be needed but will have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad Plan !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan and is definitely worth the money. My last TV died after two and a half years and it was replaced for only $10 more because it could not be repaired. GET THIS PLAN WHEN YOU GET ANOTHER TV, YOU WILL NOT BE DISAPPOINTED!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I NEVER buy without..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty has now helped me 3 times get brand new televisions when they weren't able to be repaired.. I won't buy any "investment" without it. Plain and simple..if they can't fix it you get back every penny you paid for it ,for a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the home theater personnel was absolutely excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

    I would recommend this to a friend