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Customer reviews

Rating 4.7 out of 5 stars with 25368 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 25,368 reviews
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a must have for any device that you have. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have an expert diagnose your computer prob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad diagnose and fix problems with my laptop twice in one year. They are efficient and knowledgeable. they found viruses that my software could not find. Now it runs like new. They do request that you make an appointment, but I was able to just walk in to have them figure out why an external blu-ray drive would not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes it is necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 other TVs go bad in just over the factory warranty. At least this way I get some of my money back and of course if something happens sooner then they will repair and/or replace faster than the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for the price , recommend buy a warranty cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance on expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an LG CX 65”. An absolute must for OLED tvs. Had to swap the tv out 3 times and each time was a breeze for the manufacture warranty. Have talked with geek squad multiple times and they assure if i have any future problems, it’ll be just the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think about it! Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. With our a doubt the best coverage for all items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad support is worth it for pricey purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years coverage for ~$100 seems like a great offer for product support from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos bar protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year plan for sound bar is good to have in case speakers have issues within those years of break in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this five year warranty. I was skeptical but it was a 70 inch screen TV and I thought if Something Happens in five years at least I can get a new one. And sure enough before the five year warranty was up I had a new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for any led or lcd tv. As time progresses single pixels may go out (has happened to me) and the entire panel will have to be replaced. This becomes expensive and after time passes they will just fulfill your warrantee on the tv because the panels are not made any more. I had a pixel go out and it drove me crazy having a white spec on the screen. Ultimately it's up to you however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty based on the fact that the item I was replacing was a couple years old. The cost of repair was more than it was worth. So when I replaced it I just got the extended warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great investment

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regarding my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service protection really comes in handy. I am able to get help with fixes or troubleshooting on the covered devices whenever I need. It is a real god-send

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCHANGE SERVICE TOPPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

    I would recommend this to a friend