Customer Ratings & Reviews

Great manager in Geek Squad Manager support. She went beyond to help us out

Geek squad is the way to go for all purchases made at Best Buy. Now I know your probably thinking well it's a scam and my product has a manufacturer warranty.... Well that's true but the keyword is manufacturers. They only cover thing typically associated with their parts or process. Typically only for 1 year. Like the title says NO BRAINER

Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

First time I've purchased the extra protection plan. After speaking with the sales associate I agreed it was a good idea and had value.

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

Great deal for a protection plan. Highly recommend especially if you’re forking out a lot of money.

Very knowledgeable agents that are ready to help out and install equipment.

Comes in handy just make sure to keep it up to date

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

I have used Geek Squad in the past while not actually paying for the service. They have always helped me and with today's technology, I decided I should pay for this service to have like you would with any insurance. I think if anything goes wrong with my t.v. I bought this for, it would be a necessity to have. Great customer service and well worth it.

Having access to support from Geek Squad agents is always a plus!

Great tv excellent image quality resolution, I use it to watch movies and play games on my PS5, I recommend it to anyone

I have purchased 3 different TVs from Best Buy each with the protection one of my TVs had an issue within the first year I called Best Buy and they sent someone out immediately the tv could not be fixed so it was replaced. Any large purchase I make through Best Buy I will always purchase the geek squad protection it is a must have

geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

The geek squad is also so helpful with computer and tv repairs.

I really appreciate Geek Squad, their culture, and commitment to the customer. I rarely need them but when I do, they make it easy.

After moving I needed tv mounted instead of sitting on a cabinet. The service was told to me to be covered under my geek squad warranty but then a tech showed up to “repair” my tv. He then got the mounting service rescheduled a few days later. Although there was some difficulty caused by miscommunication w/Best Buy Customer Service, tv was mounted.