Customer Ratings & Reviews

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

I would most definitely recommend this!! It’s great to have insurance

Peace of mind in case something goes south with my new Samsung TV

Excellent quality picture. Perfect sound. Highly recommend this tv.

I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

I bough it because it includes damages by voltage and where I live the electricity isn’t steady

I always purchase the the protection package. They stand behind the product they sell

I absolutely love the Geek Squad Protection service from Best Buy. I never hesitate to purchase it, especially for my television, as it provides me with peace of mind. Just a few months before the expiration date, my TV started showing signs of going bad, and to my surprise, Geek Squad refunded the entire cost of my TV. I had experienced an ongoing issue with it, which I had previously discussed with them, but it only worsened in the last couple of months until the screen completely stopped working. This time around, I opted for a Samsung TV, and it has been a much better experience. The support team was understanding and promptly emailed me a gift card as store credit. I highly recommend Geek Squad Protection for anyone looking to safeguard their valuable electronics.

Great Service!!! Definitely worth getting, team was very helpful

Its a warranty i dont think they need a review on a warranty

I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.

Always good to have have not to use yet. Years ago I had their protection with a smart TV, when things went wrong I got the tv replaced no hassles These aGeeks are pretty cool.

Feel a great sense of security knowing I have the added protection from anything happening

Had to use my Geek Squad Service just 2 months before it was expired on my 75" TCL ROKU TV .. IT WAS REPLACED WITH AN UPGRADED MODEL AND I BOUGHT ANOTHER 5 YEAR GEEK SQUAD SERVICE..

Geek squad never disappoints. They are able to fix jut about anything.

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

Piece of mind, worth the money. Just wish it covered everything

What else is there to say. Easiest warranty program I’ve had. I buy it with all my major purchases. I make those purchases at Best Buy because of it.

Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

The price was quite reasonable for this. Being a Samsung TV, life expectancy and lack of trouble is to be expected. My Mom had one for 20 years with no trouble. I probably won't need the service, but if I do, I know Best Buy will take care of the issue for the next 5 years. I feel safe with this, but hope to never need it.