Customer Ratings & Reviews

Geek service has always been great purchase for my products

This was a great buy. It works great. They always finds a way to satisfy the customer.

Bought this for guest room. Perfect size,great picture and colors. Great sound. Very happy

It's great having the confidence of knowing my purchase is protected

I get the 5 year on all TVs and applianaces its worth every dollar and they have replaced 2 TV's now. A 70 inch LG TV in our living room they came to the house and fixed and did a great job.

Not sure how to review a service but in the past it has been good

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

I'm always impressed with the knowledge and recommendations from the Geeks!

We got the 5 year warranty and it’s the best our previously purchased Sony kept freezing and they came out 8 times replaced everything and finally gave us a full refund! We were able to get a new tv and so far it’s been great!

Perfect size .... perfect sound...... picture is very nice and clear

good item , but after years now i can not use wifi and have to replaces it.

I always but a warranty for the purchases that require one..

Our tv's soind went on the fritz roght before my parents came in town. Nick helped us out over the phone to find a similar tv, but we couldnt confirm the availability of it in-store. I went in-person, scheduled a pickup delivery of the defective tv and picked up the replacement tv while I was there. Jason and Jennifer were awesome helping me out. Kim also called me to see how things went so far with the whole process. The return pickup was quick, but the credit took the longest...if you can help it, wait to have the Delivery team pickup the defective tv and replace your tv so you dont have to wait for any credit/refund. Based on your circumstances, you may not be able to go this route, but be prepared to wait a bit. Whenever I called the Support line to get an update, I was surprised that the information was slightly different each time.

Purchased an open box in excellent condition in original packaging

Great warranty and added protection for an appliance or electronic.

Bought this warranty for our TV. Thankfully we haven't used it yet but we have it if we do.

The TV i bought is a gift for my sister in law. She moved in to a new apartment and she loves her new tv.

Best and affordable one. Cheaper than the one offered by TCL

Always purchase the extended warranty with any new TV