Customer Ratings & Reviews

Felt safe with the added protection and warranty always helps

Great idea to protect your investment just incase a accident

Hopefully I'll never need the protection but you never know.

I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

Feel better knowing if needed can use this extra protection for my tv.

Good customer service and care team. On time delivery.

I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

Fast quick reliable service. Showed up on time and was friendly

Well I would say that if you are looking for coverage get it!

wonderful peace of mind, is the best description I can come up with!!

I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

Purchased to cover Granddaughters TV. Good deal for the peace of mind

I love the product, great customer service attendant.

Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

The Geek Squad 2-yr protection flew by faster than expected. These geeks know how to get the job done in a timely fashion. The protection is neat with no visible wear in sight. The geeks won't have you waiting more than a couple of minutes if not too busy to assist you. It has been a while since purchasing my device but no major signs of wear and tear. The geek that serviced me was exceptional. I was very impressed with the customer service.

This was a great product for the money.The service was great.

So let me share my agony. Purchased my 23 yr old Daughter a 65” TV for Christmas. It was really for my 1yr Granddaughter…SHHHH! Well I mounted it on the wall, of course, and within a month or two they moved into another apartment without the roommates. Before place was remodeled for them they spent 3 weeks at her In-Laws. Well I moved them both times and when TV was turned on again after two moves, though seemingly perfect, the screen had apparently been pressed to hard at a single point and did not work. Not worth fixing. Bought her a 70” this time WITH THE WARRANTY!! Don’t make the same mistake I did :]

I love this program I feel good about my products being insured with Geek Squad

The squad mounted the tv and ensured all was working before departing. Excellent service.