Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 677 Showing 13,521-13,540 of 30,845 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase the geek package for my electronic purchases... You never know when you might need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service, however, they have always been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hope I never have to cash in and use this as a very high-quality TV but I’m glad that I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the service thankfully, but it is always worth the peace of mind knowing it is there if/when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, an outstanding service from the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if something goes wrong. Avoid the headache of guessing repair cost and get this to get it fixed right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping for good outcome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had one problem and they came over

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some kind of error message and I called Geek Squad and they came out, repaired it free of charge and showed me how to do what they did in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the two year geek squad on all my TV's,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant beat the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty! They will replace or fix tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WITH THESE EXPENSIVE DEVICES YOU REALLY WANT TO BE SAFE AND GET A WARRANT , GEEK SQUAD PROVIDES EXCELLENT SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed them for this particular purchase but I've used them before and they are great, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the extra protection in case anything goes wrong. Haven’t had to use it yet for any repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician was very professional and knowledgeable and he was also kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad Service gives peace of mind knowing that you have available assistance if your TV is not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just need it with today's age one store had problem with my refund but the other store took care of it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several extened warranties for tvs from Best Buy. I had one tv stop working just a few days after the manufacturers warranty expired. Best Buy replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I used before and very pleased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop and had the hard drive go out and they quickly replaced the hard drive with a great one and it is still working 5 years later. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of the tv this is a must have. To get the tv fixed would be more than the price of the service

    I would recommend this to a friend