Customer Ratings & Reviews

Purchased with recent purchase. We’ve used Geek Squad service for many years and always happy with them.

i love that im protected from every user and manufacturer error

Always get protection for your products. You never know what might happen and it is a solid investment.

This additional protection is very good to have especially when needed. The geek squad will help in any situation

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Great device i would recommend it over and over again. Ill shout this from the rooftops if needed thats how good it is!

I went to my local BB to replace a tv that failed after only 2 months. Instead of giving me the run around, they replaced it. Good job..

The agents were so helpful and friendly. No issues with them coming out, honoring the replacement and quality service.

I never buy extended warranties, but the TCL was a new brand for me, and I was being cautious. I’m not unhappy with buying GS, but I have not had need to use it yet.

The added protection from the extended warranty is a must for a new tv , and the geek squad did a great job

Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money .

Warranty protection is a it’s have these days. Best Buy makes it all pretty easy when repairs are necessary

The agent did an amazing job of a wall-mounted TV and made sure it worked for the size of our family room.

I have and apointment for service and the technician came on time. He made a good and clean job.

Whenever I buy higher end items, I always get a service plan. Have one on my 50"and has come in handy more than once.

Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

I buy Vizio products and rockfish products and so far have never had to use or call Geek Squad but in store answering questions they are great!

Service protection is awesome they always handle everything I recommend it always anything over $100