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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 760 Showing 15,181-15,200 of 30,848 reviews
  • Rated 5 out of 5 stars

    WarrantyService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent to have. Protect your investment moving forward especially when problems arise...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Melike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. But should be great when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Geek can help with tech problems or questions answered when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always super helpful and always willing to do anything they can to help out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome I love this plan incase anything was to go out they said they got me all take care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a practical guy and I tent to buy a protection for my devices. Geek squat is a great service because they helped me when I needed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like knowing my TV is protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have a backup plan. Like having the Geeksquad, to catch your back if something goes wrong with a purchase from BEST BUY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be a geek squad member for life due to my love for electronics, as well as shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the service has been good. Only had problems with installation of water line for refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection plan to get for big purchase. Always nice to protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value just in case something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the air conditioner just in case something goes bad. Have had good experiences in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have always performed to specifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the long lines at times depending on the store location, Geek Squad has always done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came out to the house with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to the house with no problem Repair the hard drive cleaned up the mess and left out quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Has walked me thru several problems, have always been patient and solved my dilemmas quickly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite must have on your big purchase, always protect your purchases. A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed it. Hoping not need it either. Great piece of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection plans offered. different options to choose from with no issues so far on protection plans previously bought at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team was very helpful when I had computer concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad that i got this warranty considering i just made a very large purchase on a samsung curve tv. Im glad to know that I'm protected no matter what.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad service and have had to use their service a few times with nothing but satisfaction and I will continue to use their service.

    I would recommend this to a friend