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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30851 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 838 Showing 16,741-16,760 of 30,851 reviews
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it but it’s not to know I have it if I do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this but knowing i have it gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan. Nothing special about it and everyone should have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this protection plan for my son's christmas gift and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this 5 year protection plan gives me peace of mind that my purchase was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy greek squad service. I have never had a issue with getting anything fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty for my tv... however for my laptop I used it and they were great. Educational and very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOW AUDIO QUALITY. EVERYTHING ELSE SATISFACTORY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet. Thank God. But well worth it with the technology. Why take the chance of something happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for big purchases. I have need the protection several times and its never an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad honor my warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a must on every appliance you get. Good service when you really need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product protection and support, luckily I have only had to use it two times on warranty items,, but saved me hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the 5 year warranty on your tvs. I got my old tv replaced by a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Agents connected washer, dryer, and TV's. Free haul away was even better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad do excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great work, fast and efficient job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They obviously knew exactly what needed to be done and did it correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to retain their service, I purchased it for peace of mind because life happens and when it does, the end result tends to be costly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just in case Best Buy employee told me to get it and I can return the device if it’s not working for a store credit or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it, but Geek Squad has always been there and fixed the problem in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic………………………………………………………………………………………………………..

    I would recommend this to a friend