Customer Ratings & Reviews

Excellent service & very happy with the outcome of my questions.

When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

This warranty is amazing!! Covers everything I need!!

Respectful young men from the Geeks delivered and installed the TV smoothly.

I purchased this for a 70" television I bought from Best Buy. I will have 5 years of coverage. I have had several of these plans before but only had to use one on a Yuneec drone I got a couple of years ago. If they are as nice with my TV plan as they were with the drone I should have no problems.

I bought this for my mother when she had her new TV set up. She has already used it and the service has been great. I think they helped her set up her hearing aids to connect to the TV and have helped with other functional things she did not know how to do. Very happy with service.

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

The agents helped me with picking the best tv mount for my needs.

Best product and services so far. I really enjoyed the service

We got this sound bar because our tv sound was not enough. We got the 5.0 to amplify the sound. Was presently surprised when we discovered that this sound bar was full range with amazing bass.

I glad i have the coverage but haven't used it yet..

They are awesome ! Took my iPhone in there and they fixed it. I was having trouble with reception in my house. !! They put it on wifi calling.

Our first large screen TV developed an issue after only 3 years. It had to be replaced. The last two years, we had multiple visits from Geek Squad trying to keep TV working. Finally bought a new one and bought this program because large screens not as reliable and require more maintenance....

Had a burn spot in my tv and they couldn't fix it so gave me full credit amount to buy new T.V. no hassle will always buy this plan from them because of how professional they were with helping us and honoring what they said

Haven't use the service yet because my TV is brand new but the customer service is excellent

You can always rely on great service from Geek Squad when you purchase this plan.

Television has an awesome picture and the functionality of the Roku platform is seamless. The image is crystal clear and the sound works great.

Oh the peace that 5-years without having to worry about paying for television repairs brings. Replaced my 2015 Samsung with the 2020 Samsung because it’s screen was going bad. Wished I had bought this security back then, but I never thought I’d need it. I knew better when I bought the new tv.

I haven't had a need to use it yet, but definitely would recommend just for peace of mind when purchasing anything tech-wise

I had a problem with my tv. A part was ordered by symptom over the phone. When I received the part a technician came out and installed the part. It did not repair the problem. The tv was actually replaced with a tv with a larger screen and better features than my set. I am completely satisfied.