Customer Ratings & Reviews

So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

It's a peace of mind, you don't regret to buying it.

Haven't had to use them very much, which is a good thing, but the little i have used them, they are very professional, and able to fix the problem as fast as they could

I purchased this protection for my Vizio TV and I hope I never use it. It's very versatile that you don't have to worry about lugging your tv to a repair shop if it needs service.

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.

Always nice service I am very much satisfied with the service and people are really good. So kidding.

If it breaks they'll come out and fix it or replace, id say thats worth it

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

I know that I will get service or replacement on my product with no hassle,

I don’t always purchased the warranty from gig Spudz with this time I did I thought it was needed for the item was purchased good value

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..