Customer Ratings & Reviews

The agents were fast and efficient. They were very helpful.

It’s been a excellent experience and very convenient

We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

100% Pleased with my purchases and the Best Buy sales team

Great plan would most definitely recommend!! Great investment

Havnt had to use my geek squad service for my tv , so hopefully if I do I have great service . If you can afford this service , I highly recommend it

I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

Excellent purchase. I love Best Buy services. My favorite store.

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

Best great recommend not tension Best Buy best please use

I always buy a Geek Squad protection plan for all my items whether small or large. I love the protection they give. I never have any problem with Geek Squad taking care of my purchases.

Excited to see the order right in front of the apartment lobby entrance. They came right on time!

Always good to have prutction plan they very good response and fix it

Best Buy product protection is the best! You get service locally if you need it ... unlike a warranty I had for another TV that I bought elsewhere and for which I actually had to pay something like $35 to ship away to get it replaced

The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

Great service! Friendly, knowledgeable, and very helpful people!

Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one