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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 30,824 reviews
  • Rated 5 out of 5 stars

    Geek S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection gives me added security for my products. It ensures me that Best Buy will provide that additional layer of protection needed for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services was quick, simple and easy. Ran into some issues but they got it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog guarantee responsables end with good atención

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it every time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it. Geek squad protection plans and replacement plans are the best you can buy. I prefer going to best buy for all my electronics needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for OLEDs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but glad I have it, ease of mind just in case something goes wrong. Suggested for OLED and appliances that use water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oeace of mind worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found in this time of the pandemic it is good to have teh Geek squad to reach out to for repairs rather than trying to work directly with the manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad refunded my purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad protection on my old tv and glad I did. Tv died 18 months later. Best Buy was not able to get the part so refunded me the full purchase price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value as a good insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is great because it saves a lot of time and money if and when things break down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've found that with modern electronic devices and appliances of all kinds, anything can happen. That's why we purchase the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was knowledgeable of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and they setup everything nice and cleanly too. they're ontime, polite and professional. I love how they did not make a mess of my place during the wallmount and wore shoe covers to not dirty my home. A++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And it always pays to cover a expensive item for s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well getting a insurance plan always help out in the long run it covers your cost of buying it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-YEAR GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HAS BEEN A GREAT HELP ON REPLACEMENTS TO THE STORE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with geek squad protection and services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to have best buy replace my defective tv after fee years of having it. They also installed it again for free since my plan covers it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this plan has been great. No issues when i need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they offer such long protection at such a reasonable price. I get it on everything I buy. Well worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year extended service contract

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it has been 2 years since I purchased the extended service contract I have as yet not had a need to use it. I do hope it covers any problem I might have with the television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too good to pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would always buy protection for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will always add geek squad protection for my tv. They come out when you have a problem. Friendly people who help you over the phone to set up the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the 5year protection is very affordable and the terms are grate.

    I would recommend this to a friend