Customer Ratings & Reviews

I bought the 5-year Geek Squad Protection for my TV and have used them on my old TV so I feel confident that they can help with this one if I need them.

I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

Very nice customer service. Quality atention and very nice organization

Accidents happen why not have some insurance? If your item breaks take it to them and they will fix it or replace it.

Nice service very nice people in store Davenport Florida

The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

Professional and friendly, they took my complaint and suggested resolve for my problem TV.

Purchased service because home computers had been hacked. Service was helpful and reassuring and timely and professes appropriate support for the future. Also assuring. Good deal re: price and promises.

Replaced my tv with a text picture to the geek squad service and told me to pick out a new tv equal to my broken one and they delivered the new one and took the broken one.

After a couple of months it started showing white spotting around the bezel. It doesn’t impact while watching but whenever you turn on the tv you could see it clearly. Overall I would say I am happy with the purchase for the price.

Must have for your TV, geek squad covers it all! except accidental!

I haven't had to use the service, so the Item is very good.

Protection plan is overall not bad. Doesn't cover everything though

It's simple...electronics can fail...no matter what you pay for them so why not buy protection that covers it all (for the most part). I would buy electronics of any kind without this protection!! It's insurance.

Awesome service and very affordable. Extra protection is better than no protection i know because i have used it.

I have had geek squad before on other computers and pleased with their service and quickness and fixed my issues too

Get the protection plan because within a 5 years if anything goes wrong you can take it back or they might replace it depends on the conditions. If not you're screwed

Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one ⭐️⭐️⭐️⭐️⭐️