Customer Ratings & Reviews

almost into the end of my 2 year agreement the TV went bad. Geek Squad came to my house, helped me out, all ended up good. If not for geek squad protection I would have spent a lot more on another TV

Like any purchase of insurance we did our home work and bought well. We hope we never need it but know the Geek Squad will be there if we do!

I love the Geek Squad warranty and use it for expensive electronics and appliances, particularly TVs, dishwashers, etc. Good peace of mind.

Nice protection plan . A can't miss. Although something ill never need to use.

It's worth getting. Protect your purchases from normal wear and tear

It's worth getting. Protect your purchases from normal wear and tear

I bought my tv open box and have had no issues with it. The color is great, size is perfect. Glad I bought it.

Haven’t used it yet, but glad I purchased it! Great

Great investment for teen daughter who is not good with electronics. Will cover her during her college years and can get assistance if anything goes wrong. Thank you!!

Great purchase! Will definitely buy again if needed or necessary. Best Buy always coming in clutch!

I purchase all of my electronics at Best Buy due to this Geek Squad Protection Plan. No hassle and always have a great experience returning/exchanging items.

The agents keep my equipment working properly. I try and get equipment checkups every year and sometimes more often. The agents on Ray Rd. In Ahwatukee are great.

Love that i can call and do most troubleshooting over phone. If not they will come to me. Only thing about in home service is I wish the service window time was shorter.

Must have for big purchases. I wouldn't buy a TV without this.

Geek squad has helped me with all my major issues reguarding my purchases. If you don't buy this support it's because you don't value support when and if you need it.

love it, takes 2 people to put it up... but its definitely a strong unit.

They have always gave customer service when I came into the store

Great deal and cheap would definitely recommend never know.

My first T.v. messed up a week before the warranty went out. They brought me s new tv. Bigger than the one I had. So I renewed my warranty and will always this it.

Although I have not had to use the warranty. Making it a must have when purchasing my electronic equipment. Per the warranty they will repair when needed.