Customer Ratings & Reviews

Agents were helpful and friendly. Helped me each step of the away.

I purchased the geek squad plan to have a piece of mine I always do just in case.

I bought this with hopes of never having to use it, but it gives me peace of mind knowing I'm prepared if something does go array. Well worth the money!

[Employee of bestbuy] Geek Squad Protection could come in handy down the road.

Haven’t used this yet, however I’ve used the geek squad to install my refrigerator w/ ice maker and they were great & I always use them for any computer work—A+

Love the TV, picture and sound are excellent! Gaming is amazing! Service was phenomenal, they were able to help me quickly and resolved everything.

I contacted the Geek Squad when setting up my new TV. They couldn't help but put me in contact with someone who could.

I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

I purchased the Geek Squad protection for A tablet and the charge port was damaged I called the asked me to come in and replace that with no questions asked quick knowledgeable prompt service.

Great protection plan over the manufacturer warranty at a super price.

I’m OK with this warranty protection plan long as they do what they say they going to do I have no problem with it but we’ll see if something goes wrong.

When purchasing my new TV, I decided to go with the 5 year protection warranty. Just mades my feel better knowing that if something happens, I am protected.

I have learned to always get geek squad coverage with any new electronics (tv, computer etc). If I make even one phone call for tech support it has paid for itself!

Everything works perfectly. I do not regret purchasing this product. I would buy again if I needed too. Products from BestBuy are always the best.

I’ve purchased Geek Squad coverage on all of my major purchases. I’ve found the response to be excellent and the Tech’s knowledgeable and friendly.

This plan is good for 5 years I found it affordable because in case of my tv gets damaged that plan would help cover the costs

A regardless service. All the staff very good and efficient.

They mounted and set up my TV and my remotes, great service.

The geek team helped me by installing and connecting all my devices and very quickly

You'd be ridiculous not to get the extended warranties that Best buy gives for some products it's totally worth it for others not so worth it.