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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30829 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 30,829 reviews
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection when buying anything, And hassle free returns or exchanges

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We totally agree that it's important to cover your investments just in case. If you have any questions or need help, please let us know!

  • Rated 5 out of 5 stars

    Geek Squad 5 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase when my wife gets a new phone. Not That expensive and gives me peace of mind. Have not had to use it now or in the past thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very experienced stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recomended!! In case of any unexpected problem, your product will be protected!! Take a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the plan on my huge purchases. The Best Buy TV price with the protection plan beats competitors. Comforting and reassuring especially with the thin screen on the LG C8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty protection ever made. Have yet failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection plan to help resolve any issues needed for the items purchased . Very reasonable price for some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but I’m thankful it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad added protection to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and very knowledgeable about products and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek Squad protection for my TV. Nice to know I have extra help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the piece of mind if issues ever do occur

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as i heard about technician they all do thier job very well.however i didnt get any help iam sure will get help if in case i need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope I don’t need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it, haven’t used it. Hope I don’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the Geek Squad protection added to all my major purchases. You never know what may happen, so it's best to stay covered. I have never had a bad experience with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always there to help with any tech issues I come across. Really worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is amazing and I recommend you purchase this for all electronics, especially your cell phones. They stand by their warranty and don't make you jump through hoops to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound easy manage. ……………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the extended warranty protection plan is well worth the money .i have used it in the past for a product and the storee gave me great service with my money back towards a new purchase.i was very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can be a good option depending on situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides coverage for a lot of different issues and will upgrade to the current year model if you have issues. I don't believe it covers physical damage(drops, hits, cosmetic/water damage), so if that's what you're worried about you might just want to buy something you can afford to replace.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY FROM BEST BUY!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Granny G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use this yet. That's a good thing. I purchased this because my last TV died after 11 months. could not get it fixed under warranty

    I would recommend this to a friend